Summary: Easy Cleaning Services collects only the information necessary to provide you with cleaning services and responds to your requests. We do not sell your personal information to third parties.
1. Information We Collect
When you request a quote, book a service, or contact us, we may collect the following information:
Information You Provide Directly
- Contact information: your name, phone number, and email address
- Service address: the address of the property to be cleaned
- Home details: number of bedrooms, bathrooms, pets, and any special requests you share
- Communications: messages you send us via our contact form, email, or phone
Information Collected Automatically
- Usage data: pages visited, browser type, and device information when you visit our website
- Cookies: small data files used to improve your browsing experience (see Section 5)
2. How We Use Your Information
We use the information we collect exclusively to:
- Respond to your quote requests and schedule cleaning services
- Send appointment confirmations, reminders, and follow-up messages
- Communicate updates, schedule changes, or important service information
- Improve the quality of our services based on your feedback
- Comply with legal obligations
We do not use your information for unsolicited marketing without your consent. You may opt out of any marketing communications at any time by contacting us directly.
3. Information Sharing
Easy Cleaning Services does not sell, rent, or trade your personal information to third parties.
We may share limited information only in the following circumstances:
- Service providers: trusted tools we use to operate our business (e.g., scheduling software, email platforms) that are contractually required to keep your data confidential
- Legal requirements: when required by law, court order, or governmental authority
- Business transfers: in the unlikely event of a merger or acquisition, your information would transfer to the successor entity, which would remain bound by this Privacy Policy
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Encrypted data transmission (HTTPS/SSL)
- Limited access to personal data on a need-to-know basis
- Regular review of our data collection and storage practices
While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.
5. Cookies & Analytics
Our website may use cookies — small text files stored on your device — to enhance your browsing experience. We may use:
- Essential cookies: required for the website to function properly
- Analytics cookies: tools like Google Analytics to understand how visitors use our site (anonymized data)
You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: request a copy of the personal information we hold about you
- Correction: request that we correct inaccurate or incomplete information
- Deletion: request that we delete your personal information (subject to legal retention requirements)
- Opt-out: unsubscribe from marketing communications at any time
To exercise any of these rights, please contact us at the information provided in Section 9.
7. Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
- Easy Cleaning Services
- Alpharetta, GA 30005
- Phone / Text: (470) 909-2875
- Website: easycleaningatl.com
We will respond to your inquiry within 5 business days.